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The upgrade patch cannot be installed message 

Aug 27 2008 at 11:38 PM
On Windows Server 2003, 32-bit I get the following message when trying to install the hotfix NDP20-KB930771-X86.exe:

The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.

Jun 17 2009 at 1:33 PM
Edited Jun 17 2009 at 1:34 PM

JGurtz wrote:
On Windows Server 2003, 32-bit I get the following message when trying to install the hotfix NDP20-KB930771-X86.exe:

The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.


I have same problem on Win XP.


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